Ordering Feature Summary

The ordering feature provides a comprehensive overview of a customer's order process, from reception to completion, along with detailed customer and billing information.

Key Components:

• Order Tracker: Displays the progress of an order through various stages such as Received, Preparing, Ready, and Complete, allowing for easy tracking of the order status.

• Customer Information:

  • Name: Displays the customer's name.
  • Email: Shows the customer's email address.
  • Phone: Lists the customer's contact number.
  • Customer ID: Provides a unique customer identifier for internal tracking.

• Cart Details:

  • Items: Lists ordered items with individual statuses (e.g., Pending) and prices.
  • Status: Allows actions such as marking items as pending or completed.

• Billing Summary:

  • Payment Method: Indicates the method of payment (e.g., TBD - To Be Determined).
  • Status: Shows the payment status (e.g., Pending Payment).
  • Item Total: Displays the total cost of items.
  • Tax: Lists the tax amount.
  • Convenience Fee: Details any additional convenience fee.
  • Processing Fee: Includes the processing fee.

• Actions:

  • Complete Order: Button to mark the order as completed.
  • Collect Order as Cash: Option to collect the order amount in cash, displaying the total due.

• Customer View:

  • View Success Page: Button to view the order success page.
  • View Customer Email: Button to view the customer's order confirmation email.

Features:

• Sandbox Mode: Indicates that the system is in sandbox mode, suggesting it is either in development or testing phase.
• Real-Time Updates: Allows for real-time tracking and updating of order statuses, ensuring efficient order management.
• Detailed Billing: Provides a clear and detailed breakdown of billing information for transparency and accuracy.

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Allowed Order Types

Our platform enables merchants to manage various order types to cater to different customer preferences and operational needs.

Pick Up Orders

Customers place orders and pick them up at the designated location.

Delivery Orders

Customers place orders to be delivered to their specified address.

Self Check Out Orders

Customers can scan items and pay using their mobile devices for a seamless checkout experience.

Tab Orders

Customers can keep a running tab and add items throughout their visit, paying at the end.

Tag Orders - QR/NFC

Customers use QR or NFC tags to place orders, with metadata passed through the URL for dynamic redirection.

Order Tracker

A comprehensive feature that tracks the status of orders through stages such as Received, Preparing, Ready, and Complete, providing real-time updates and ensuring efficient order management.

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